HouseHold - Terms & Conditions

These Terms and Conditions apply to the HouseHold app for mobile devices and web browsers, together with any related services operated by Tyde (collectively, the "Application"). Tyde is hereby referred to as the "Service Provider".

By downloading, accessing, or using the Application, you agree to these Terms and Conditions. You should read them carefully before using the Application.

License to use the Application

Subject to your compliance with these Terms, the Service Provider grants you a limited, non-exclusive, non-transferable, revocable license to install and use the Application on a mobile device or computer for personal or internal business purposes. You may not reproduce, distribute, modify, create derivative works from, reverse engineer, decompile, or disassemble the Application, except as and only to the extent that such activity is expressly permitted by applicable law.

Intellectual Property

The Service Provider retains all intellectual property rights in the Application, including its code, design, trademarks, service marks, trade names, logos, and branding (the "IP"). Nothing in these Terms grants you any license or right to use the Service Provider's trademarks, logos, or branding for any purpose. You agree not to remove, alter, or obscure any copyright, trademark, or other proprietary notices displayed in or on the Application.

All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider.

The Service

HouseHold is a house hold organization tool that helps users track house hold supply categories, items, stock levels, low/out status, shopping/restock needs, and settings. The Application stores your data securely on our servers to enable features across your devices. Subscription options, checkouts, and payment history are managed through our integrated payment infrastructure and third-party payment providers, such as Google Play billing and Apple App Store billing.

By accessing and using this Application, you represent that you are legally permitted to use it in your jurisdiction. You must be at least 13 years of age (or the age of digital consent in your jurisdiction) to use the Application. If you are below 13, a parent or legal guardian must review and accept these Terms on your behalf.

Accounts and Authentication

You need an account to use the Application. Authentication is provided through Clerk. You are responsible for keeping your account credentials and device access secure, and you are fully responsible for all activity under your account. You agree to provide accurate account information and to notify the Service Provider immediately if you believe your account has been compromised.

Acceptable Use and User-Generated Content

If this Application allows users to post, share, import, or upload content (such as item names, notes, custom category names, or backup files), you agree not to submit content that:

• Is illegal or violates third-party intellectual property rights (copyright, trademark, patents)
• Is abusive, threatening, harassing, defamatory, or hate speech
• Contains discrimination or incitement to violence or illegal activity
• Is spam, phishing, or contains malware or malicious files
• Violates the privacy or personal data rights of others
• Is misleading, false, or deceptive
• Contains explicit violence or sexual content

You further agree not to:

• Use the Application for any unlawful, harmful, abusive, or fraudulent purposes.
• Attempt to access another user's account or data.
• Interfere with or disrupt the service, payment processing systems, security controls, or other users' access.
• Attempt to bypass premium locks, purchase verification, authentication, or other access controls.
• Reverse engineer, decompile, scrape, overload, or misuse the service except where allowed by law.

The Service Provider reserves the right to:

• Remove or disable access to content that violates these guidelines.
• Suspend or terminate accounts of users who repeatedly violate these guidelines.
• Cooperate with law enforcement if illegal content is reported.
• Moderate, filter, or hide content that violates these Terms or applicable law.

Content submitted through the Application is stored on the backend. By submitting content, you grant the Service Provider a non-exclusive, worldwide, royalty-free license to use, reproduce, distribute, prepare derivative works of, display, and perform the content solely in connection with operating the Application and the Service Provider's business. This license does not grant the Service Provider the right to sell or sublicense your content to third parties independently of the Application. You represent and warrant that you own or control all rights to the content you post and that use of the content does not violate these Terms or applicable law.

Your content may include personal data. Processing of personal data related to User-Generated Content is governed by the Privacy Policy. Do not post personal data of others without their consent.

If you believe content violates these Terms or is unlawful, you may report it to the Service Provider at household@tydecode.com. The report should include enough information for the Service Provider to identify the content, evaluate the complaint, and contact you if follow-up is required. Users affected by moderation decisions may contact the Service Provider at the same email to request further review. The Service Provider will respond to appeals within a reasonable period and provide the reasons for any upheld moderation decision, subject to applicable law.

Notifications

The Application may provide browser notifications, device notifications, or email alerts when supply stock status transitions (e.g. crossing from OK to Low or Out). Browser notifications use the Web Notifications API and require active browser tab status and device permission. Device notifications on mobile use native local notification systems and require operating system permissions. Email notifications are sent to your registered account email address if enabled. Notifications are convenience features and may be delayed, blocked, or unavailable. You must not rely on the Application's notifications for emergencies, health-critical tasks, medical reminders, or any safety-sensitive or professional inventory control where a delayed or missed notification could cause harm.

Backups

Premium users may export and import Application backup files. Exported backups are JSON files containing your settings, categories, and item details.

• You are solely responsible for securing exported backup files.
• Importing a backup is a destructive operation on your default household: it deletes all existing categories and items under that household first, then inserts the imported data to prevent duplicates.
• If the import fails validation or cannot be completed, the restore process is safely cancelled and your existing data is left unchanged.
• Imported items will have their stock status (such as OK, Low, or Out) recalculated upon import.

Premium Features, Subscriptions, and Payments

Some features (such as backup export and import, extended history, or advanced tools) require premium access. The monetization model supports both recurring subscription plans and one-time purchases. The applicable rates, billing cycles, and payment options are displayed at the point of purchase within the Application or on the respective app store checkout page.

Web purchases and subscriptions are managed via Creem, which acts as the Merchant of Record for web transactions, handling billing, tax collection, and payment compliance. Android purchases are managed through Google Play billing and iOS purchases are managed through Apple App Store billing, both verified securely through our servers.

• Prices, billing periods, renewal terms, cancellations, taxes, and refunds depend on the payment provider and the store or checkout flow used. Review the checkout terms before purchasing. Note that uninstalling or deleting the Application from your device does not cancel your subscription.
• For Google Play purchases, cancellations and refunds are governed by Google Play policies. For Apple App Store purchases, cancellations and refunds are governed by Apple's policies. For web checkout purchases, cancellations and refunds are governed by the checkout provider and the Service Provider's Cancellation & Refund Policy. To avoid next-cycle charges, cancellations must be made at least 24 hours prior to the renewal date.
• The Service Provider reserves the right to modify the Application's pricing or premium features at any time. Any changes in pricing will be clearly communicated in advance.

Account Deletion

You may request account deletion directly from the Application Settings.

• Deletion Flow: The Service Provider deletes your account information, including all stored house hold categories, items, stock history, restock records, settings, and preferences. Billing records are anonymized, active subscriptions are cancelled, and a deletion request is sent to our authentication provider (Clerk) to remove your login profile.
• Some records may be retained where required or permitted by law, such as payment, tax, transaction records, security, backup, or audit records.

Third-Party Services

The Application utilizes third-party services that have their own terms and policies. Below are the links to the Terms and Conditions of the third-party providers used:

• Google Play Services
• Apple
• Clerk
• Creem

The Service Provider is not responsible for third-party services that it does not control.

Responsibility for Connection and Battery

Some functions of the Application require an active internet connection (Wi-Fi or cellular data). The Service Provider is not responsible if the Application does not function at full capacity due to lack of internet access or exhaustion of your data allowance. You are responsible for any mobile carrier charges, including data roaming fees. Similarly, you are responsible for maintaining your device's charge; the Service Provider is not liable if your device runs out of battery and you are unable to access the Application. We strongly advise against jailbreaking or rooting your device, which could compromise security, expose it to malware, and cause the Application to malfunction.

Nothing in these Terms shall limit any rights you have under applicable consumer protection laws that cannot be lawfully excluded.

Limitation of Liability

To the fullest extent permitted by law, the Service Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption, even if advised of the possibility of such damages.

However, the Service Provider retains full liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded or limited under applicable law

To the fullest extent permitted by law, the total liability of the Service Provider for any claim shall not exceed the amount paid by you to the Service Provider for the Application in the 12 months preceding the claim, or the minimum amount that must be paid under applicable law, whichever is greater. If the Application is provided free of charge, this means the Service Provider's liability is limited to the minimum amount permitted by applicable law.

The Service Provider accepts no liability for any loss, direct or indirect, that you experience as a result of relying entirely on third-party information provided through this Application, or for inaccuracies in content provided by third parties.

Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless the Service Provider, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or directly related to your breach of these Terms, your content, or your intentional misuse of the Application. This indemnification does not apply to claims arising from the Service Provider's own negligence, breach of these Terms, or violation of applicable law. In jurisdictions where consumer indemnification is restricted by law, this clause shall be limited to the maximum extent permitted.

Application Updates and Termination

The Service Provider may update the Application to maintain compatibility, improve features, or resolve security issues. You must install updates to continue using the Application. The Service Provider does not guarantee ongoing compatibility with older operating systems or device versions.

The Service Provider may suspend your access to the Application or services if you materially breach these Terms. The Service Provider will provide you with written notice of the breach and, where the breach is capable of cure, you will have 14 days from receipt of notice to remedy the breach. If you fail to cure the breach within that period, the Service Provider may terminate your access. The Service Provider may suspend or terminate your access immediately without notice if you violate applicable law, infringe intellectual property rights, or engage in activity that could cause harm to other users or the Service Provider.

The Service Provider reserves the right to cease providing the Application or terminate its use at any time. Upon termination, all licenses granted under these Terms will end, and you must cease using the Application and delete all copies from your devices. Upon termination by the Service Provider, your account data will be processed in accordance with the Account & Data Deletion policy and the Privacy Policy.

Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Romania, excluding its conflict of law rules, except to the extent mandatory consumer protection laws of your jurisdiction provide otherwise.

Any dispute arising out of or relating to these Terms will be brought before the courts of Bucharest, Romania, unless applicable law gives you the right to bring claims in a court that is competent under mandatory consumer protection rules in your country of residence.

DSA Compliance (Digital Services Act)

If the Application qualifies as an intermediary service under the Digital Services Act (Regulation (EU) 2022/2065, "DSA"), the following provisions apply:

• Point of Contact: Direct communication with EU authorities and recipients of the service can be made at: household@tydecode.com.
• EU Legal Representative: Marian-George Alboaei.
• Content Moderation & Statement of Reasons: When the Service Provider restricts access to content or suspends/terminates an account, a clear statement of reasons will be provided to the affected user outlining the legal or contractual basis for the decision and available redress mechanisms (Article 17 of the DSA).
• Notice and Action: Users may submit notices of allegedly illegal content to household@tydecode.com. The Service Provider processes notices promptly, diligently, and without automated decision-making where the circumstances require human review. Notices will be acknowledged electronically and a decision communicated without undue delay (Article 16 of the DSA).
• Out-of-Court Dispute Settlement: Moderation decisions may be appealed through certified out-of-court dispute settlement bodies (Article 21 of the DSA). The Service Provider will engage in good faith with such bodies. Use of out-of-court dispute settlement does not affect your right to seek judicial remedy under applicable law.
• Transparency Reporting: Periodic transparency reports regarding content moderation will be made available upon request at household@tydecode.com (Article 24 of the DSA).

These DSA provisions apply to the extent that the Application qualifies as an intermediary service under the DSA and do not replace or limit any rights or obligations under applicable consumer protection or data protection law.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms and Conditions, together with the Privacy Policy, the Cancellation & Refund Policy, and the Account & Data Deletion page, constitute the entire agreement between you and the Service Provider concerning your use of the Application, superseding any prior agreements.

Changes to These Terms and Conditions

The Service Provider may periodically update these Terms and Conditions. You are advised to review this page regularly. The Service Provider will notify you of material changes by posting the updated Terms on this page and, where possible, via email or in-app notification. Where required by law, the Service Provider will seek your consent to material changes before they take effect. Previous versions will be made available upon request at household@tydecode.com.

If you continue to use the Application after the effective date of the updated Terms, you are deemed to have accepted the changes. If you do not agree with the updated Terms, you must stop using the Application and delete your account.

These Terms and Conditions are effective as of 2026-06-01.

Contact Us

If you have any questions or suggestions about the Terms and Conditions, please contact the Service Provider at household@tydecode.com.